Biometric technology at airports - a threat or opportunity for airport retail?
With biometric technology advancing quickly, it’s predicted that in just in a few years from now, passengers will need only their face to go through all airport processes such as check-in, baggage drop, security and boarding. This technology would make the passenger journey smooth and seamless and the overall customer experience greater than ever. Some airports such as Atlanta, Miami, Bengaluru, Hong Kong and Changi Terminal 4 are already fully deploying this innovative techn